1 Introduction & Applicability
Ev333 is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This privacy policy explains in detail how ev333 collects, uses, stores, and protects your personal information.
By using the ev333 website or any of its services, you are considered to have agreed to this privacy policy. This policy applies only to ev333's own platform — not to any third-party websites or services.
Whenever we make significant changes to this privacy policy, a notice will be posted on the site and the "Last Updated" date will be revised. We recommend checking this page regularly.
Although this privacy policy was originally written in Bengali, the English version shall prevail in the event of any dispute.
2 What Information Is Collected
Ev333 collects three types of information — data you provide directly, data collected automatically, and data received from third parties.
| Type of Data | Description | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Account Verification |
| Contact Information | Email address, phone number | Account Management |
| Payment Information | Mobile banking number, transaction history | Deposits & Withdrawals |
| Device Information | IP address, browser type, device ID | Security & Fraud Prevention |
| Gaming Information | Game history, bet amounts, session duration | Service Improvement & Responsible Gaming |
Ev333 never stores your password, full bank account number, or card PIN. Sensitive payment information is always kept in encrypted form.
3 Purpose of Data Collection
Ev333 never collects unnecessary information. Everything we collect has a specific reason behind it. Below is a detailed breakdown of why ev333 uses your data.
- Account Creation & Management: To complete the registration process and keep your ev333 account secure.
- Identity Verification (KYC): To verify your identity in compliance with anti-money laundering laws and to prevent access by minors.
- Payment Processing: To process deposits and withdrawals securely and to prevent financial fraud.
- Customer Service: To resolve your issues quickly and provide relevant support.
- Ensuring Responsible Gaming: To identify signs of gaming addiction and provide timely support.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Service Quality Improvement: To enhance the user experience and support the development of new features.
- Legal Obligations: To comply with applicable laws and regulations.
ev333 uses your information solely for the stated purposes. Your consent will be obtained before it is used for anything else.
4 Data Sharing & Disclosure
Ev333 does not sell your personal information to third parties. However, limited data sharing may be necessary in certain specific circumstances.
- Payment Partners: Payment providers such as bKash and Nagad only receive the information necessary to process transactions.
- Identity Verification Services: Identity information may be shared with approved third-party verifiers for KYC purposes.
- Legal Authorities: ev333 is legally obligated to provide information in response to valid and formal requests from Bangladeshi or international legal authorities.
- Technology Service Providers: Hosting, cloud service, and cybersecurity partners may access limited data under strict confidentiality agreements.
Outside of the cases listed above, ev333 does not share your information with anyone else. All partners with whom data is shared are contractually bound to uphold ev333's privacy standards.
ev333 never sells or transfers your information to advertising companies or data brokers.
5 Cookie Policy
The ev333 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site. ev333 uses three types of cookies.
Essential Cookies
Ev333 cannot function without these cookies, as they are essential for maintaining login sessions, verifying security, and running the platform's core operations.
Analytics Cookies
To understand how users interact with ev333. This data is fully anonymized and used solely to improve our services.
Preference Cookies
These cookies are used to remember your language preference, theme settings, and personalized experience.
Essential cookies cannot be disabled, but analytics and preference cookies can be managed through your browser settings. Please note that disabling cookies may affect the functionality of certain ev333 features.
6 Data Retention Period
Ev333 does not retain your information longer than necessary. Retention periods vary depending on the type of data.
- Account Information: For up to 5 years while the account is active and after it is closed.
- Financial Transaction Records: A minimum of 7 years in accordance with Bangladesh's financial regulations.
- Gaming History: For up to 2 years while the account is active and after it is closed.
- Communication Records: Customer service communications are retained for up to 3 years.
- Session & Device Logs: Up to a maximum of 12 months for security purposes.
Once the retention period expires, data is automatically deleted or anonymized using secure methods. In some cases, legal requirements may necessitate keeping data for a longer period.
7 Your Rights
Ev333 believes you should have full control over your own data. You have the rights listed below, and ev333 respects each one of them.
- Right to Know: You can request details on what information ev333 holds about you and why.
- Right to Rectification: If any of your stored information is incorrect, you can request a correction.
- Right to Erasure: You have the right to request deletion of your data under certain circumstances.
- Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
- Data Portability: You can request a copy of your data in a readable format.
- Right to Object: You may object to the use of your data for specific purposes.
To exercise any of the rights above, please contact the ev333 support team. We will respond to your request within 30 business days.
8 Children's Privacy
Ev333 is a responsible gaming platform. No one under the age of 18 may register or use ev333 services. This is a strict policy we enforce without exception.
- Age verification is carried out at the time of registration.
- Ev333 does not knowingly collect any information from minors.
- If any minor's information is collected by mistake, it will be deleted immediately upon discovery and the associated account will be closed.
- If parents believe their child's information is held by ev333, please contact our support team immediately.
Ev333 is committed to ensuring responsible gaming. To learn more, visit our Responsible Gaming Visit the page.
9 Security Measures
Ev333 protects your data using industry-leading security technology. Our security infrastructure is multi-layered and continuously updated.
- SSL/TLS Encryption: 256-bit encryption is applied to all your data transmissions.
- Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
- Firewall Protection: Advanced firewall systems protect against cyber attacks.
- 24/7 Security Monitoring: Suspicious activity is detected immediately.
- Regular Security Audits: Regular security audits conducted by third-party specialists.
- Data Backup: Regular encrypted backups ensure your data is never lost.
Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.
If you notice any suspicious activity on your account, contact the ev333 support team immediately and change your password.
10 Policy Changes
Ev333 reserves the right to update this privacy policy at any time. Changes may occur due to business updates, legal requirements, or service improvements.
- Advance notice will be sent to your registered email for any significant changes.
- The "Last Updated" date at the top of the page is always kept current.
- Continued use of ev333 after any changes have been made will be considered acceptance of the updated policy.
- If you do not agree with the changes, you may request to close your account.
We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.
11 Contact
If you have any questions, complaints, or data requests regarding this privacy policy, please contact the ev333 support team. We will do our best to respond as promptly as possible.
Support Email: [email protected]
For privacy-related requests, we may need to verify your identity before proceeding. This ensures that only the right person can access or request changes to their own data.
We are fully committed to resolving any complaints related to our privacy policy. Your trust and satisfaction are ev333's top priority.